CRM & Business Management System for Eswatini Businesses

All‑in‑one CRM with Sales, POS, Inventory, VAT/Tax, Invoicing, multi‑user access, and analytics — configured and ready in 48 hours. Includes setup assistance and training.

Multi‑User POS Inventory Invoices & Quotes VAT/Tax Reports
View Fees See Features

Key CRM Features

Run operations centrally — from first contact to payment and reporting.

User Management & Access Control

Role‑based permissions; Admin, Manager, Cashier, Staff.

CRM & Pipeline

Customer records, activities, leads, opportunities, reminders, segments.

Inventory & Stock

Categories, stock levels, low‑stock alerts, barcode/QR, multi‑warehouse.

Invoices, Quotes & Payments

Quotes/invoices, client emails, partial/full payments, statements, reconciliation.

Tax & Compliance

Multiple tax rates and VAT calculation at POS and invoicing; exportable reports.

Reports & Analytics

Real‑time dashboards; sales by user/branch/period; inventory movement; P&L.

Point of Sale (POS)

Fast POS with cash/card/mobile payments, discounts/promotions, instant receipts.

Training & Support

Onboarding, documentation, and assistance during and after deployment.

Secure & Scalable

RBAC, audit trails, and growth from single site to multi‑branch.

Fees & Purchase Options

Transparent options: monthly rental, setup, or once‑off license purchase.

Once‑off

Setup & Configuration

E13,600

Provisioning and tailoring the system to your business; onboarding & data import assistance.

  • ✔System setup & secure hosting
  • ✔Business‑specific configuration
  • ✔Data migration assistance
  • ✔Staff training session(s)
Monthly

Rental, Support & Updates

E7,540

Ongoing support, maintenance, monitoring, and security/feature updates.

  • ✔Priority support & troubleshooting
  • ✔Regular updates & enhancements
  • ✔Backups & uptime monitoring
  • ✔Usage analytics & reporting
Purchase

Once‑off License (No Maintenance)

E55,000

Perpetual license. Includes training. No maintenance or updates included.

  • ✔Perpetual software license
  • ✔Initial training for your team
  • ✖Ongoing support/updates not included
  • ✖Backups/monitoring not included
Get Started Request via WhatsApp See 48h Timeline

Other HOPEMAT Products

Complement your CRM with additional solutions tailored for growth, governance, and automation.

HR System

Employee records, leave & attendance, payroll exports, onboarding & training matrix.

Add‑on

Chatbots & Automation

WhatsApp/web chatbots, lead capture, ticketing, and workflow automation.

AI

BoardPeak (Board Management)

Meetings, papers, resolutions, e‑sign, voting, and compliance dashboards.

Governance

Websites & Portals

Corporate sites, client portals, payment gateways, SEO and analytics.

Web

Factory & Operations Suite

MES, WMS, QMS, CMMS, APS, EHS, and IoT integrations for shop‑floor visibility.

Industrial

Billing & Subscriptions

Invoices, recurring billing, mobile money & card integrations, dunning workflows.

Fintech

Deployment Timeline (≤ 48 hours)

Our plug‑and‑play deployment gets you transacting quickly.

1

Sign‑Off

Approve scope and provide initial data (users, taxes, stock categories).

2

Configure

We provision and tailor the system to your business.

3

Migrate

Optional assistance to import existing customers/products.

4

Go Live

Training delivered; your team starts transacting.

Request a Demo Request via WhatsApp See Fees

Frequently Asked Questions

Does the CRM support multiple users and roles?

Yes. Create Admin, Manager, Cashier, and custom roles with granular permissions.

What payment methods are supported at POS?

Cash, card, and mobile payments, plus configurable discounts and promotions.

Can we track VAT and generate reports?

Yes. The system handles multiple tax rates, calculates VAT on invoices/POS, and exports tax reports.

Is data migration included?

We assist with importing your customers, products, and opening balances as part of setup.